Welcome to Holbrook Surgery

Bartholomew Way
Horsham
West Sussex
RH12 5JL

Tel: 01403 339818

Out-of-hours for emergencies: 111

Email for Administration Only (not for medical queries): reception.holbrook@nhs.net


 IT System Change Update

If you registered for Online Services, this service will be switched off as of the 16.2.21 for us to migrate over to the new clinical system. You will be no longer able to order your prescription. Please email the surgery at reception.holbrook@nhs.net for us to register you on the new Online Service. Please do not hesitate to contact the surgery if you have any questions.  In the meantime you can request your prescription via our website order form. Please Note only urgent prescriptions will be issued between 16.2.21 - 19.2.21

Holbrook Surgery changing IT system

Holbrook Surgery is currently installing a new IT system called Systm 1. This will not affect our patients or the services we offer, apart from patients who are registered for Online Services, who will be contacted regarding their log-on once Holbrook receives further guidance.

Holbrook will be changing systems week beginning the 15th February 2021, if your prescription is due in this week please can you request this earlier.

We thank you for your patience during this time of transition.


PPG Newsletter

Our PPG have uploaded their Winter newsletter, please take a look under the Patient Group tab.

Flu Clinics

If you are aged between 50 and 64 please contact the surgery to book your flu vaccination.

We have been advised that patients have received a letter in error from NHS England regarding the influenza vaccine. Please ignore this letter unless you feel that you are eligible.

Check eligibility here: www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/

This year we have to factor in social distancing into our flu vaccination schedule and so we are changing the flu clinics slightly to keep everyone safe. All patients must pre-book an appointment slot in advance.

Please call the surgery to make an appointment on 01403 339818.

Important information for our patients regarding face coverings.

From Monday 15th June all patients entering the surgery will be required to wear a face covering.


Please be aware if you submit an e-consult over the Christmas period there will be a delay in response.

E-consult

Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.

Please click on link below for help on how to use e-consult.

https://www.youtube.com/watch?v=1fGEpzrgAJc&t=16s

Due to social distancing

Please can we ask you come into the surgery for your appointment alone, unless you need assistance or accompanying a child.

We have strict social distancing rules we need to adhere to.

Thank You


PPG Newsletter

Our PPG have uploaded their Winter newsletter, please take a look under the Patient Group tab.

Change in opting out of national electronic data sharing

If you have ever opted out of sharing your record for research or planning purposes there has been a recent change. The surgery is no-longer able to do it on your behalf.

Visit www.nhs.uk/your-nhs-data-matters to find out how to continue your opt out or call 0300 3035678 for more details.

CCTV

As a result of damage in the surgery carpark we have taken the decision to install CCTV. Cameras will cover the carpark, front and back entrances.

Self Help

The NHS are encouraging patients to self-care where possible with medicines brought over the counter at a pharmacy. This of course freeing up GP appointments. Please see our appointments tab for a list of self help medications and listen to the following podcast.

Self-Help podcast


Patient Feedback

We would like your feedback at Holbrook Surgery. Please the logo below to let us know how you rate our care


(Site updated 18/02/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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