We are currently testing the new NHS APP which you can use to manage your appointments, repeat prescriptions and see your health record including test results. It can only be used if you have registered for online services. You can also access 111 online, Symptom checker, data opt out and set organ donation preferences. If you would like to register for online services see below.
The App can be downloaded from the playstore for Android phones or appstore for iphone.
If you experience any technical issues you can refer to this website for help: https://www.nhs.uk/contact-us/nhs-app-contact-us
To register for online services
ALL patients aged 15 years and over will be required to attend Holbrook Surgery in person with photo ID (preferably a passport or driving license).
You will then be given a registration form to complete, or alternatively download the relevant form and bring it with you to the surgery.
Children vary in the age at which they are able to make an independent and informed decision about who should have access to their on-line records. New guidance is regularly being published with varying ages when parental access should be limited. Unfortunately, at the moment guidance is very inconsistent and suggests limiting access from the age of 11 to 16 years old.
At Holbrook we ask any patients over the age of 15 to register for online service in their own right, but due to this recent guidance we need to consider parental access for 11 – 15 year olds. We realise that 11 is very young, therefore we will be routinely asking 13yr olds consent for their parents to access there online services. We may have to change this age to 11 if the guidance changes.
On-Line application forms
We will then process your application and email you with details on how to activate your account; this will include your patient ID and registration token.
Once registered you will then have access to our online appointments and prescription service through the NHS APP.
If you are not using the NHS App use the link below, but we are trying to encourage everyone to use the NHS App.
At present patients are unable to book appointments online. Please phone the surgery for a telephone appointment and the doctor will book a face to face appointment for you if needed.
For continuity of care we advise patients to book with their registered GP for all appointments.
Please call 01403 339818 if you need to be seen urgently.
Our Practice ID is H82640.
Prescriptions Website order form
The online repeat prescription service allows you to view your current repeat medication list and enables you to order items you require.
Online Services prescription Request
Please sign into Sytmonline appointments and prescriptions