To make an appointment telephone the surgery on 01403 339818. Alternatively you can register for our online services and book via the link at the top of this page.

We like you to see your normal doctor whenever possible, but in the case of an emergency, we will fit you in with any doctor. 

REMEMBER for many common ailments you can care for yourself using medicines brought over the counter at the pharmacy (no prescription needed).  

This is often easier, quicker and cheaper - see Common ailments tab above

If you need some medical advice rather than an appointment, explain this to the receptionist and they will tell you when you can speak to your doctor.

NB If your phone will not accept 'caller withheld' numbers you will need to supply us with an alternative number in case we need to contact you, as the surgery lines cannot over-ride this facility.

On Tuesdays and Wednesdays we offer appointments for commuters and working patients. These have to be pre-booked as the telephones are diverted to the Out of Hours service after 6.30pm.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

If possible please try to telephone reception before 10:30 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

Remember up to 12 people can be seen in the surgery in the time it takes for 2 or 3 home visits.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby.

The practice has been accredited since 1998 as being suitable for the training of doctors who intend to become general practitioners.  This means that the practice & doctors have had to achieve a number of standards which have been assessed by the GP Deanery of Kent, Surrey & Sussex.

We also have post-graduate doctors sitting in with the GPs as part of their foundation training.

For doctors ongoing professional development & part of GP Registrar training some consultations may be videoed (no intimate examination will be videoed).  You'll be asked if you would mind co-operating with these essential programmes & you will need to sign a consent form.  The receptionists will let you know which surgeries are involved & if you do not wish to participate please let them know.